Step 1
Denoise
Strip noise, redundancy, and PII from raw log streams — keep only the lines that matter.
Back to home
Incident RCA
Evidence-cited root cause analysis,built from your real logs.
When something breaks, ProdRescue reconstructs the story from your logs and war-room context. Every strong claim maps to [1][6][8] — real log lines, not vibes. The Honest Score tells you exactly how log-backed the narrative is.
34.7%
Error spike
~$67K
Revenue at risk
18 min
Time to fix
95%
Honest Score
A real customer incident snapshot. 4 hours to explain manually → ~2 minutes with ProdRescue (and a PR on Team with GitHub).
How the RCA is built
Four passes before a single sentence reaches your report.
Step 2
Reconstruct timeline
Order events across services into a single chronological story with severity, owner, and impact.
Step 3
Map evidence
Every claim in the RCA is tied back to a specific log line — no guesses, no AI vibes.
Step 4
Honest Score
If we couldn't match enough evidence, we tell you — and cap the confidence visibly.
What you get
Every report is shippable, every claim is sourced.
- Executive summary — what happened, who felt it, what changed.
- Annotated timeline — events ordered with severity and impact.
- Root cause analysis — fault domain, contributing factors, evidence refs.
- Suggested fixes — concrete remediations with priority and owner hint.
- Honest Score & coverage — how much of the narrative is log-backed.
Honest Score
We never fake certainty.
Generic AI assistants self-rate at 95% regardless of evidence. ProdRescue's Honest Score reflects how many claims actually mapped to your real log lines. Thin logs → lower score, capped confidence, and a visible "manual review recommended".
Generic AI
95%
Self-reported. No log backing.
ProdRescue
60–100%
Claims mapped → real lines.
Evidence 30% → score capped. Some claims weren't matched to logs.
In Slack, where you're already firefighting
Run /incident in any channel, mention the bot, or paste a permalink. RCA appears in the same thread.
In the workspace, with full controls
Paste Datadog, Sentry, or CloudWatch logs into the web app. Tweak source, scope, and context — perfect for postmortems after the fact.
Open the workspaceEvidence references in incident reports point at log lines only — deploy analysis is a separate surface (see Deploy intelligence).
Run a real RCA in minutes — on your own production logs.
Free includes one full evidence-cited report. Same depth as Pro.